FAQs
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- Wire transfer
- WebMoney
- UseMyBank
- Ukash
- Payspark
- Paysafecard
- NETeller
- myCitadel
- Moneybookers
- Credit Card
- EntroPay
- ECOcard
- ClickandBuy
- Click2Pay
- United Kingdom
- Panama
- Malta
- Kahnawake
- Italy
- Isle of Man
- Gibraltar
- France
- Dominican Republic
- Cyprus
- Costa Rica
- Belize
- Australia
- Antigua and Barbuda
- Alderney
- How fair are internet casinos?
- I am interested in online gambling, but how to find a really safe site?
- Freezeout vs. Rebuy/Add-On tournaments
- Buy-in: Play money vs. freeroll vs. real money
- Sit and Go vs. scheduled tournaments
- How to buy chips at a table?
- How do I sit down at a table?
- How do I use the lobby?
- What is a poker tracker?
- What is a Satellite?
- What does “bad beat” mean?
- Why is a separate Poker bonus necessary?
- Which are the distinguished casino software providers?
- If online poker is legal in my country, is online casino too and vice versa?
- I won a physical prize, how do I get it?
- What is a payout report?
- How do I exchange my comp points?
- Do I need special equipment in order to be able to play with Live Dealers?
- I played a progressive jackpot, but didn’t win the whole amount. Why?
- What do you mean with bonus wagering requirements?
- The new sign-up bonus does not include Blackjack, can I still play it?
- Why are there so many slots bonuses?
- What does “bonus hunter” or “bonus seeker” mean?
- Can High Rollers gamble online?
- How do I get comp points while gambling online?
- What do you mean by “bonuses”?
- Can I become a compulsive gambler just by playing at online casinos?
- I have played this game before, but here the rules are different. Why is that?
- Can I play at online gambling venues using a public computer at an internet café or library?
- Can I gamble online through a proxy server?
- Can two or more people use the same computer, but different accounts to play at a casino?
- How many accounts can I have with a particular casino?
- What if I closed my account, but now changed my mind and want to play again? Is that possible?
- I am unsatisfied with the casino and want to close my account.
- I need to place a $50 wager, but have only $20 on my account. What now?
- I want to play a particular game, but the minimum bet is too high. How do I do it?
- Can I use game strategies also at an online casino?
- I placed a wrong bet amount on the last hand. How do I get my money back?
- Can someone count cards in an online casino?
- I won a sweepstakes at a casino, but the money wasn’t credited!
- I think the amount of money in my account is wrong!
- I just logged back and my bonus is missing, what did I do wrong?
- I won money using my sign-up bonus, but I can not cash it out now. Why?
- I won a round, but got a different amount credited on my account?
- The game keeps freezing! Why?
- Can I play without risking to loose money?
- If I play slots, how does the computer decide who wins and when?
- What kinds of games are available at an online casino?
- What are the main differences between online and offline casino?
- How old should I be in order to be allowed to gamble at an online casino?
- Ok, I was blacklisted at one casino, but now I can’t play anywhere?
- The problem with my credit card was resolved, but I am now forbidden to play. Why is that?
- How to proceed if someone steals and uses my credit card at an online casino?
- What if I don’t get my money?
- I have cashed out, when do I get my money?
- What does it mean “to cash out”?
- I did it! I won! Now what?
- I lost all the money in my account, what do I do now?
- What is the difference between no-download (Flash or JAVA) and download casino software versions?
- What are PayPal, NETeller, or Moneybookers?
- How do I deposit into my online casino account?
- How do I start gambling online?
- How do I choose my online casino?
- How fair are internet casinos?
- Is a “free money” bonus really free?
- Is chatting with other players allowed?
- Does software matter?
- I just signed up but never received my welcome bonus. What do I do?
- What is a VIP program?
- What is a loyalty program?
- I noticed that the licenses are almost always overseas, is that legal?
- I think I might be a compulsive gambler, who can I contact for help?
- Must I pay taxes on my winnings?
- My computer froze in the middle of a game. What now?
- Can I play on my Mac?
- Can I get viruses with the downloadable software?
- What is online gambling?
- What is an Internet Casino?
- How to start playing?
- What is a deposit/withdraw procedure?
- Exactly how secure are the online gambling venues?
- Exactly how secure are the online gambling venues?